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Reset Your 1&1 E-mail Account Password

Learn how to change a lost or forgotten 1&1 Mail Basic or 1&1 Mail Business account password through the 1&1 Control Panel.

You need to be the account owner to have access to the 1&1 Control Panel. If have lost or forgotten this password, you can reset the 1&1 Control Panel password. If the current 1&1 Mail Basic password is known, you may also change it in 1&1 WebMail.

Step 1
Log in to your 1&1 Control Panel and select the relevant package.
Step 2
Click the Manage E-mail Addresses link from the Mail panel.
Manage E-mail Addresses
Manage E-mail Addresses

Step 3
Click the arrow icon next to the E-mail account in question to display a list of options.
E-mail overview page
E-mail overview page
Step 4
Click the Change password link from the list of options.
E-mail overview page
E-mail overview page
Step 5
Enter your new password in the appropriate field. When you're finished, click the Change password button to submit the change.
Modify E-mail Password Screen
Modify E-mail Password Screen
Please note:
After clicking Change your password will update immediately. It is important that you update your password with your E-mail client (e.g. Microsoft Outlook).